AI Automation Workflow Teardown
Process and data are fictional.
Objective
Work out which steps of a routine business process genuinely should not be automated.
Process
Mapped a fictional invoice-handling process end to end, automated each step in turn, and recorded where a human checkpoint had to be reinstated.
Prompt
Take one messy manual process and rebuild it as an event-driven flow with human checkpoints.
Result
Extraction and routing automate cleanly; exception handling and anything customer-visible needed a person back in the loop.
Learning
Design the checkpoints before the automation — retrofitting them is what makes these builds brittle.